Characters & chat
Find a companion in our character catalogue
Return to a character you know or browse for an unfamiliar fictional role. Start with a name search or a catalogue category, compare the profiles that catch your attention and read an introduction before choosing how to begin your conversation.
Topics in this article
Match a name with its portrait and introduction
Enter the name in Search, then review the results rather than choosing by name alone. Similar names can belong to different companions. The portrait and description together help you identify the profile you intended to open before you start exchanging messages.
Remember that appearance filters narrow a list differently from a name search. Remove filters that could exclude the companion and check the category you have open: Girls, Anime or Guys. A filtered-out result does not necessarily mean the character has disappeared.
Read badges as signposts, not included access
A badge may identify a related series, Private Content pack or Live Action experience. It tells you where a feature is associated with the profile, not that its allowance is included. A badge neither starts a call nor removes separate purchases or token requirements.
Celebrity-labelled profiles are still fictional AI characters. The label describes a type of companion, not a channel to the performer. With a digital twin, a recognisable identity does not mean the named person is reading your messages or replying personally.
Keep a useful entry in your collection
If you want to return after reading a character card, add the companion to your collection. Where those favourites are kept locally in the browser, removing the site's stored data can remove the saved list as well. Keep that limitation in mind when clearing browser data.
A collection entry helps you find the companion again; it is not a backup of the conversation. Saving a profile also does not transfer rights to its portrait or unlock every image, clip and other media item associated with that character.
Check a missing result before reporting it
Check the spelling, clear extra filters and repeat the query with the name alone. You can also browse the relevant category. If these checks produce no match, the companion may have been renamed, become unavailable or been removed from the catalogue; search alone cannot distinguish those possibilities.
Never give a third-party recovery service your password to locate a character. If the difficulty concerns your account, contact our team with the companion's name and a relevant screenshot. Crop out private messages and other information that the report does not need.
Your questions
What is the quickest way to find a named companion?
Use Search with the character's name and check the matching portrait and introduction. If nothing appears, clear other filters and look in the appropriate catalogue category before treating the profile as unavailable.
Why can a badged feature still ask for access or tokens?
The badge identifies a related experience rather than granting it to every account. Character support, account eligibility, compatible devices and the feature's separate token conditions still apply when you try to open that experience.
Why might my saved favourites be absent in another browser?
Locally saved choices may not appear in a different browser or private session, and clearing site data can erase them. This favourites list is separate from the chat history associated with your account.